In 2014, a Deloitte and Touche study revealed that businesses with a customer-centric culture are 60% more profitable than their competitors. Those figures should tell how essential a customer is to your business profitability. What…
In 2014, a Deloitte and Touche study revealed that businesses with a customer-centric culture are 60% more profitable than their competitors. Those figures should tell how essential a customer is to your business profitability. What…